Lunavelle™Women's Long-length Casual Dress

Lunavelle™ runs true to size with a relaxed, flattering drape. If you prefer a closer fit, we recommend sizing down.

Not at all. It is crafted from a high-quality, ultra-soft jersey blend that offers full coverage while remaining lightweight and breathable.

The pockets are deep and reinforced, easily holding your smartphone, keys, and everyday essentials without sagging or altering the silhouette.

Machine wash cold on a gentle cycle with like colors. Tumble dry on low or line dry to maintain soft texture and shape.

Yes! Its minimalist design makes it effortless to dress up with heels and jewelry or keep casual with flat sandals or sneakers.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at ntimog12@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at ntimog12@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at ntimog12@gmail.com.

Shipping & Delivery Page Template (Just Copy & Paste The Text Below into the “Shipping Policy” section) We are proud to offer international shipping services that currently

operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.

How do you ship packages? Packages from our warehouse in China will be shipped by  Standard Shipping or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Do you ship worldwide? Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs? We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country. How long does shipping take? Shipping time varies by location. These are our estimates: Location and *Estimated Shipping Time The United States 10-25 Business days

Canada, Europe 10-20 Business days Australia, New Zealand 10-30 Business days Mexico, Central America, South America 15-30 Business days *

This doesn’t include our 2-5 day processing time. Do you provide tracking information? Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us. My tracking says “no information available at the moment”. For some shipping companies,

it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. Will my items be sent in one package? For logistical reasons, items in the same purchase will sometimes be sent in separate packages. If you have any other questions, please contact us and we will do our best to help you you